Property Claims Manager (3-6 Month FTC) - London

Key Responsibilities

• Driving high performance through setting and reviewing your team's goals and objectives - motivating your team members, proactively monitoring their performance, and always ensuring that they have the requisite skills, knowledge and experience.
• Allocating work, ensuring that all claims notifications are reviewed by suitably experienced, skilled and responsive Claims Adjusters.
• Ensuring effective technical oversight of delegated claims authority holders ("DCAs"), service providers or outsource partners.
• Developing a thorough understanding of the US D&F Property Underwriting and Claims portfolio, and ensuring a close collaborative working partnership with Underwriters.
• Reviewing the actual versus expected results, and ensuring that there is meaningful claims input into monthly tracking meetings and quarterly reserving meetings.
• Developing and maintaining relationships (and driving / overseeing your team’s relationships) with key external customers.

Key Requirements

• Experience of Lloyd’s Claims Lead Arrangements and related claims handling systems.
• A proven track record of effective management of Delegated Claims and Coverholder & Delegated Claims Authority Holders.
• Team leadership experience.
• Excellent communication skills, both verbal and written.