Senior Claims Adjuster - Casualty - Manchester

Role Summary

Investigating and effectively handling a wide range of Casualty claims under limited technical direction. Working within specific limits of authority on assignments requiring significant technical complexity and coordination.

Key Responsibilities

• Managing a portfolio of UK and International Casualty claims with limited supervision, ranging in complexity and written on both the Syndicate and Company platforms.
• Interpreting more complex or unusual policy coverages, escalating issues as needed.
• Coordinating and performing investigations and evaluating claims through contact with insureds, brokers, business partners and experts.
• Partnering with solicitors, customers, brokers, experts and insureds to develop a focused strategy for timely and cost effective resolution of more complex claims.
• Proactively managing claims, setting early and accurate reserves in line with reserving philosophy, and authorising payments within scope of authority.
• Ensuring large and significant claims are identified at an early stage and escalated as needed.
• Providing guidance, assistance and mentoring to less experienced claims colleagues.
• Identifying claims with third party recovery / fraud potential and coordinating with relevant stakeholder functions.
• Analysing claims activities and preparing / presenting reports for management. May be responsible for special projects and presentations.

Key Requirements

• Significant proven claims handling experience is needed, with a focus on Casualty classes.
• Experience in Employers’ Liability, General Liability and Products Liability is required, although development support will be provided as needed.
• Strong analytical and problem solving skills.
• Excellent communication and negotiation skills.