Senior Claims Adjuster - FinPro - London

Key Responsibilities

• Building effective tools, processes and governance to minimise regulatory, legal and operational risk, and ensuring operational reporting is accurate and delivered within required timelines.
• Supporting the regulatory and legislative response and adherence to standards, embedding any required change or mitigation required within the designated claims portfolio.
• Supporting the implementation of the group claims strategy to enable delivery of overall business targets and performance against KPIs.
• Investigating and resolving technical and operational issues within the designated claims portfolio.
• Providing expert technical support across the claims function as needed.
• Fostering strong relationships with brokers, third parties and our customers via multi-channel engagement and focused forums.
• Producing regular statistical and analytical Claims information to Underwriters, Claims Portfolio Head and senior leadership to enable effective monitoring of Claims.
• Developing / maintaining sufficient knowledge of the Claims portfolio to enable and provide an excellent Claims handling service with minimal leakage.

Key Requirements

• Must have previous FinPro claims handling experience.
• Excellent communication skills, both verbal and written.